About
Setting a New Standard in Technology Services
At ICONS, Inc., we believe every organization has the potential to be more efficient, effective, and empowered by eliminating unnecessary complexities. Since our founding in 1998, we have been dedicated to helping businesses and agencies streamline workflows, enhance compliance, and go paperless with innovative Laserfiche solutions.
With over 1,200 successful implementations across the U.S., our team has a proven track record of transforming operations. From automating manual tasks to creating custom workflows, we deliver solutions that not only work but excel.
What Sets Us Apart
At ICONS, we don’t believe in one-size-fits-all. Every solution we provide is tailored to our clients’ unique needs and delivered with the highest level of care.
Here’s what makes us different:
- Certified Laserfiche Reseller & Trusted Advisor with decades of expertise.
- Tailored Implementations designed for fast, efficient results.
- White-Glove Onboarding & Consulting to ensure your success.
- Document Security & Compliance Experts ready to safeguard your operations.
- Global Team with Localized Support, ensuring you’re covered wherever you are.
Meet Our Founders
Pierre Smith
A senior Laserfiche consultant and co-founder of ICONS, Pierre Smith brings over 24 years of expertise in enterprise content management and business process management. Known as “Paperless Pierre,” he leads our team in delivering innovative solutions that help clients optimize workflows, automate processes, and secure their documents.
Chanell Solace
With a passion for empowering businesses to thrive, co-founder Chanell Solace has built ICONS into the trusted partner it is today. Through innovative consulting and tailored solutions, she ensures every client receives the guidance and expertise they need to achieve their goals.
Proven Expertise, Recognized Results
At ICONS, we bring unmatched expertise and partnerships to every project. With certifications, awards, and a commitment to industry standards, we’ve built a reputation for excellence that our clients trust.